Center for AUTHENTIC LIVING

AUTHENTIC LIVING

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TERMS AND CONDITIONS


The Center For Authentic Living Terms and Conditions
Croatia 2010

These are the Terms and Conditions which will apply to your booking. Please read them carefully as you will be bound by  them.

 

These Terms and Conditions govern the relationship between you and The Center For Authentic Living, referred to in this document as "the Company". By booking a trip, you agree to be bound by these Terms and Conditions that outline, among other things, the cancellation policy and certain limitations of liability. These Terms and Conditions affect your rights and designate the governing law and forum for the resolution of any and all disputes. 

 

1. THE CONTRACT

By making a booking by telephone, or on the website, or by email or facsimile with the Company or its Agents, you accept on behalf of yourself and all those named on the booking, including minors and persons under a disability, to be bound by these Terms and Conditions. The Company or their agents reserve the right to decline any booking at their discretion. The person or persons named on the booking are hereafter referred to as the "Client".  These Terms and Conditions shall constitute the entire agreement between the Company and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written representation, warranty, prior agreement, or description of services, other than as expressed herein. The service to be provided is/are the tour(s) referred to in the booking confirmation.

 

2.  MEDICAL CONDITIONS AND SPECIAL REQUIREMENTS

The Client must notify the Company in writing during the process of booking of any medical conditions, pregnancy, disability or any other mental and or physical condition which may affect fitness to travel and or any medical condition. Some trips may be unsuitable for Clients due to age, mobility, disability, pregnancy or physical or mental conditions. It is the Client's responsibility to check prior to booking. The Company may refuse to carry pregnant women over 24 weeks or Clients with certain conditions. The Company is not required to provide any special facilities unless it has agreed to do so in writing. The Company will do its best to meet Clients special requests including dietary, but such requests do not form part of the Contract and therefore the Company is not liable for not providing these requests. Medical facilities vary from country to country and the Company makes no representations and gives no warranties in relation to the standard of such treatment. 

 

3. DEPOSIT REQUIREMENT

All payments are non-refundable.  If a booking is made 75 days or less prior to departure, full payment is due.

 

4.  FINAL PAYMENT SCHEDULE

Final Payment:  Payment of the balance of the tour price is due 75 days before the departure date of the first service booked. If full payment is not received by the due date, then rates and tour space cannot be guaranteed.  If a booking is made 75 days or less before the departure date of the first service booked then the full amount is payable at the time the booking is confirmed.  If this balance is not paid at the time the booking is confirmed the Company reserves the right to treat the Client's booking as cancelled.  Payments, once made, are non-refundable.

 

5. CANCELLATION OF A TOUR BY THE CLIENT

Any cancellation by a Client must be made in writing and be acknowledged by the Company in writing. The date on which the request to cancel is received by the Company or its Agents will determine the cancellation fees applicable.

 

6. CANCELLATION OF A TOUR BY THE COMPANY

The Company reserves the right to cancel any trip for any reason, but will not cancel a tour less than 60 days before departure except for unusual or unforeseen circumstances outside the Company's control. The Company is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the booking such as visas, vaccinations, non-refundable flights or rail, non refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc.

 

Where a significant element of the trip cannot be provided, the Company will make suitable alternative arrangements for the continuation of the trip. If it is not possible to provide a suitable alternative the Company will provide the Client a refund of unused tour portions.

 

7. UNUSED SERVICES

There will be no discounts or monies refunded for missed or unused services, this includes voluntary or involuntary termination/departure from tour, i.e. sickness, death of a family member etc, late arrival on the tour, or premature departure either voluntarily or involuntarily. 

 

8.  BROCHURE AND WEBSITE VALIDITY

The prices indicated in emails, brochures, or on the website are based on rates and costs in effect at time of posting.  The Company reserves the right to alter prices at any time prior to tour being paid in full.

 

9. FLEXIBILITY

The Client understands and acknowledges that the nature of this type of travel requires considerable flexibility and should allow for reasonable alterations by the Company. The itinerary provided for each tour is merely representative of the types of activities contemplated, and the Company is under no contractual obligation to strictly follow it.  It is understood that the route, schedules, itineraries, amenities and mode of transport may be subject to alteration without prior notice due to local circumstances or events, which may include sickness or mechanical breakdown, flight cancellations, strikes, events emanating from political disputes, entry or border difficulties, extreme weather and other unpredictable or unforeseeable circumstances or any other reason whatsoever.

 

10. AIRFARE

Any tour does not include international air fare or any other flights unless mentioned in the inclusions.  

Flight reconfirmation: The Company strongly recommends flight times and numbers be verified or reconfirmed at least 72 hours prior to departure

 

11. ACCEPTANCE OF RISK

The Client hereby assumes all risk and does hereby release the Company from all claims and causes of action arising from any damages or injuries or death resulting from the risk inherent in international travel. 

 

Optional Unscheduled Activities

The Client understands that during the trip there may be opportunities to undertake activities which do not form part of the itinerary. Client  understand the Center For Authentic Living makes no representations about the safety or quality of the activity, or the standard of the independent operator running it. Client also understands the Center For  Authentic Living is in no way responsible for their safety should Client elect to enter into such optional unscheduled activities. With full knowledge of the above, Client may elect to partake in the activity, and if doing so, assumes full responsibility for any risks involved.

      

12. AUTHORITY ON TOUR

At all times the decision of the Company's tour leader or representative will be final on all matters likely to endanger the safety and well being of the tour. By booking with the Company, the Client agrees to abide by the authority of the tour leader or Company representative. The Client must at all times strictly comply with the laws, customs, foreign exchange and drug regulations of all countries visited. If the Client is affected by any condition, medical or otherwise, that might affect other people's enjoyment of the tour, the Client must advise at the time of booking. Should the Client fail to comply with the above or commit any illegal act when on the tour or, if in the opinion of the tour leader, the Client's behavior is causing or is likely to cause danger, distress or annoyance to others, the Company may terminate that Client's travel arrangements without any liability on the Company's part and the Client will not be entitled to any refund for unused or missed services or costs incurred resulting from the termination of the travel arrangements.  

 

13. TRAVEL DOCUMENTS

The Client must be in possession of a valid passport required for entry, departure and travel through each destination point along the itinerary of the tour, all visas, permits and certificates including vaccination certificates, insurance policies, required for the whole of the journey.  Passport must be valid 6 months past the return date.  The Client accepts full responsibility for obtaining all such documents, visas and permits prior to the start of the tour, and is solely responsible for any adverse consequences resulting from

missing or defective documentation. Any information or advice given by the Company regarding visas, vaccinations, climate, clothing, baggage, special equipment, etc. is purely advisory, provided as a courtesy to the Client, and the Company is not responsible for any errors or omissions as to the information provided by third parties such as the appropriate governmental authorities. 

 

14. FACTORS OUTSIDE THE COMPANY'S CONTROL (FORCE MAJEURE)

The Company shall not be liable in any way to the Client for death, bodily injury, illness, damage, delay or other loss or detriment to person or property, or financial costs both direct and indirect incurred, or for the Company's failure to commence, perform and/ or complete any duty owed to the Client if such death, delay, bodily injury (including emotional distress or injury), illness, damage or other loss or detriment to person or property is caused by an Act of God, war or war like operations, terrorist activities or threat thereof, civil commotions, labor difficulties, interference by authorities, political disturbance, riot, insurrection and government restraint, fire, extreme weather or any other cause whatsoever beyond the reasonable control of the Company.

 

15. INSURANCE

It is mandatory that all Clients obtain travel insurance with a minimum medical coverage of US $200,000 while traveling with the Company and this insurance must cover personal injury, medical expenses, repatriation expenses, and evacuation expenses. Clients must be able to provide proof of Insurance purchase and adequate coverage as per the required amounts.  It is strongly recommended the coverage be extended to include cancellation, curtailment, and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience occurring to the Client. The Company shall have no liability for loss, theft of or damage to baggage or personal effects. Personal belongings lost or stolen while unattended by the client in public lounges or other public areas, whether on board a vessel, train, bus, or other mode of transportation, are not reimbursable. Losses due to ordinary wear and tear, and other acts of God are not reimbursable. The Company cannot accept responsibility for and in no event shall be liable for loss or damage of valuables or other articles left in or on facilities used by the Company such as hotels, vessels, expedition vehicles, or any other mode of transportation.  

 

16. STANDARDS ON TOUR

The Client understands, appreciates and accepts that all arrangements made by the Company are done so with the best of intentions to match any description provided, however, the Client reasonably allows for local conditions to influence products and services. 

 

17. RESPONSIBILITY FOR YOUR TOUR

All services herein are organized by The Center for Authentic Living. Notice is hereby given that all arrangements made on behalf of the Client are made by organizers on the sole condition that the organizers shall not be held responsible for any injury, death, accident, delay, loss, damage or irregularity which may be occasioned through acts of any company and/or persons engaged in carrying out the arrangements.  The Center for Authentic Living acts as an agent for transport companies, hotels and other contractors and shall not be held liable for any injury, damage, loss, delay or irregularity that may occur, including, but not limited to, any defect in a vehicle or any other form of conveying a traveler, acts of God, detention, delays or expenses arising from quarantine, strike, riots, theft, force majeure, civil disturbance, government restriction or regulation, accident by aircraft, boat, bicycle, motor vehicle or any other form of transport or in

any hotel or guest house, pension, or other form of accommodation.  The Client acknowledges that the quality of the products organized by the Company, including accommodations and all other services related to the tour which are organized by the Company, are not within the control of the Company and that in any event the quality of such products may be compromised by local conditions.  Accordingly, the Client hereby releases the Company from all claims and causes of action arising from any damages, loss of enjoyment, inconvenience, or injuries related to the quality of such products. The information contained in the tour description is correct to the best of the Company's knowledge and the Company accepts no liability for any innocent inaccuracies contained herein. The Company reserves the right to alter any itinerary in progress or service at any time without penalty to the Company. The organizer reserves the right to withdraw or refuse any service to any customer at the discretion of the organizer. Payment of deposit is taken as acknowledgement and agreement to these terms and conditions.

 

18. CLAIMS AND COMPLAINTS

If a Client has a complaint against the Company, the Client must first inform the tour leader at the earliest opportunity to allow the grievance to be rectified. If satisfaction is not reached through these means on tour then any further complaint must be put in writing to the Company via its Agents within 30 days of the end of the tour. The Company will not accept any liability for claims received after this period.

 

19. SUPPLIERS CONDITIONS

Airlines, railways, coach and shipping companies and other suppliers have their own booking conditions or conditions of carriage, and the Client will be bound by these as far as the relevant transport provider or supplier is concerned.  For air carrier liability and options available to you regarding loss, damage or delay of your baggage consult the appropriate airline company website and submit any claims directly to the airline company. The Company does not assume any responsibility for schedule changes made by the airline, or any additional costs (accommodation, meals, etc) incurred due to any flight delays or misconnections. 

 

20. LOCAL CONDITIONS

The Client is solely responsible for acquainting themselves with customs, weather conditions, physical challenges and laws in effect at each stop along the itinerary.

 

21. SEVERABILITY

In the event that any term or condition contained herein is unenforceable or void by operation of law or as being against public policy or for any other reason then such term or condition shall be deemed to be severed from this Agreement or amended accordingly only to such extent necessary to allow all remaining Terms and Conditions to survive and continue as binding. 

 

22. SUCCESSORS AND ASSIGNS

These Terms and Conditions shall inure to the benefit of and be binding upon the Company and the Client and their respective heirs, legal personal representatives, successors and assigns.

 

23. APPLICABLE LAW

The Terms and Conditions and Conditions of Carriage including all matters arising from it are subject to United States Law and the exclusive jurisdiction of the United States Courts.

 

24. ERRORS AND OMISSIONS

Although the Company has made a concerted attempt to verify the accuracy of statements made herein, the Company cannot be held responsible for any error, omission or unintentional misrepresentation that may appear in any promotional material, including emails and website copy.

 

25. PRIVACY POLICY

The Company will provide personal information to suppliers and carriers such as is needed to enable the operation of the services requested. The Company will do all reasonably possible in endeavoring to protect personal information.

 

26. ONLINE BOOKINGS

All online reservations shall be deemed as booked in the US, and shall be subject to US law and jurisdiction.

 

27.  UPDATING OF TERMS AND CONDITIONS

The Company reserves the right to update and/or alter these terms and conditions at anytime. It is the responsibility of the Client to keep updated with any changes.